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Accessing schedule & tracking

To access these settings, go to:
Settings → Workspace → Schedule & tracking

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Follow-up configuration

In this section, you define how many follow-up emails FirstQuadrant should prepare after a reply message and at what intervals. After approval these follow-ups are automatically scheduled and generated unless the contact responds earlier. By default, FirstQuadrant creates three follow-up emails, spaced as follows:
  • 1st follow-up: 3 days after the first email is sent
  • 2nd follow-up: 5 days after the first follow-up (i.e., on day 8)
  • 3rd follow-up: 8 days after the second follow-up (i.e., on day 16)
This setup creates a gradually increasing delay between emails—also known as a progressive cadence—designed to reduce fatigue while maintaining engagement. The default recipe is used by FirstQuadrant when dynamically generating email replies. You can easily tailor this:
  • Add a new follow-up by clicking the + Add follow-up button and specifying the interval after the previous message
  • Delete a follow-up by clicking the delete icon next to any listed follow-up
You can customize as many follow-up steps as you want. These settings ensure that follow-ups are spaced intentionally and adaptively without needing to manually build sequences each time.
Info: If you want to change the content or tone of the follow-up emails generated by FirstQuadrant, you can do so by creating a general fine-tuning rule in the Fine-tuning settings. These rules let you guide how the AI composes responses for your entire workspace.

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Sending schedule

The sending schedule determines the days and times during which FirstQuadrant is allowed to send emails.
  • By default, emails are sent based on the time zone of the recipient.
  • You can override this and choose a specific time zone manually from the dropdown.
For each weekday, you can define active sending hours (e.g., 08:00–20:00). This is useful for:
  • Respecting working hours across geographies
  • Avoiding off-hour or weekend sends during bulk outreach

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Email tracking

At the bottom of the settings page, you can manage email tracking options:
  • Open tracking: Tracks estimated email opens by injecting a tracking pixel
  • Click tracking: Tracks when recipients click on links within the emails
Important note:
To preserve deliverability, FirstQuadrant does not inject tracking pixels into every email. Instead, it samples a subset of emails to estimate open and click rates. You will not see per-email open or click data, but you will see aggregate tracking statistics at the campaign or input level.