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Accessing credit usage

You can always see your current credit usage in the left-hand site navigation. This shows how many AI credits you’ve used in your billing period and how many remain. Clicking this indicator takes you directly to the Billing → Usage section of the settings.

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Usage breakdown

At the top of the usage page, you’ll find a usage bar visualizing your AI credit consumption for the current billing period. This chart is broken down by the different types of credit use:
  • Actions – Generated tasks like follow-ups or email sequences
  • Property enrichment (internal data) – Filling in custom properties using internal signals
  • Property enrichment (Perplexity) – Enriching properties via Perplexity data
  • Qualifying answer (internal data) – AI-generated qualification based on FirstQuadrant internal data
  • Qualifying answer (Perplexity) – Qualification using Perplexity results
  • Sequences – Multi-step email sequence generations
Info: To help you avoid unnecessary credit spending, FirstQuadrant will automatically archive a contact if it processes multiple incoming emails or events for that contact without you approving any of the suggested actions. This prevents credits from being consumed without user engagement. You can manually reactivate the contact at any time to resume AI processing.

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Credit usage log

Below the chart, you’ll see a log of all credit-consuming events. Each row includes:
  • Timestamp of usage
  • Number of credits used
  • Type of activity (e.g., Action, Enrichment)
  • Associated record (e.g., Contact or Company)
  • Details on what the credit was used for
You can click the three-dot menu on the right of each row to quickly navigate to the associated contact, company, or field.

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What happens when you run low on credits

  • When you’ve used 90% or more of your monthly credits, the credit indicator in the sidebar will turn yellow as a warning.
  • Once you’ve fully used up your credits, FirstQuadrant will no longer generate action items. You can still:
    • View and accept previously generated actions
    • Use the platform’s navigation and views
However, you won’t be able to generate or approve any new AI-generated suggestions until:
  • Your billing period resets, or
  • You upgrade your plan (see the Subscription Settings article for details)
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