We’ve been making under-the-hood improvements to our content generation systems to make emails more engaging and effective. This week, we’ve shipped an improved workflow that uses the content of previous emails in generated replies to create more contextually relevant follow-ups. FirstQuadrant no longer repeats similar content in follow-ups, making them more engaging and effective.We’ve also redesigned the architecture for follow-ups that need to be sent at a later date, now intelligently computing the best date for follow-ups based on the recipient’s requests and using that to write more effective emails that go out both immediately and at the later date. This ensures that follow-ups are sent at the right time with the right messaging, increasing the chances of a response.