In May, we launched our autonomous decision-making system, codenamed the Brain, in preview. Today, we’re excited to announce that it is now generally available to all customers. Our new AI system can take actions on your behalf in response to incoming messages using reasoning and the context of the entire conversation history.

The Brain classifies emails, generates replies and follow-ups, sets up reminders, unsubscribes contacts, and more. When the Brain is unable to make a decision about the best path forward, it will flag the task for a human to review. This allows the Brain to learn from the human’s decision and improve its decision-making capabilities over time. With Autopilot enabled, you can sit back and relax while the Brain takes care of your inbox.

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Fixes & improvements

  • Added support for sampling different classification options when Autopilot is enabled to improve decision-making accuracy.
  • Enhanced the context panel with additional qualification details to provide more insight during preview.
  • Introduced new qualification criteria to limit the maximum number of contacts from the same company.
  • Added the ability to automatically forward previously received emails when archiving a contact for better record keeping.
  • Fixed an issue where entering a link was not working correctly when “Link selected” was chosen as the campaign goal.
  • Fixed a bug where bounced emails were incorrectly flagged for human review instead of being automatically unsubscribed.
  • Resolved a timeout issue that occurred when previewing campaign sequences.
  • Improved sequence handling to automatically regenerate emails for contacts who have already received part of a sequence when changes are made.
  • Updated the contact upload process with more relevant placeholder examples in the CSV template.