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In the past week, we’ve made a ton of under-the-hood deliverability improvements to ensure your outbound emails end up in the right place. One of the biggest changes we’ve made is to how we schedule your emails — with smart scheduling, we’ll now send your emails at the best time for each recipient and prioritize emails that are more likely to get a response. For example, we schedule emails weeks in advance for campaigns set to “Autopilot” and yet re-prioritize newly approved replies, follow-ups, and other emails that need to be sent immediately. FirstQuadrant always sends emails in the working hours of the recipient’s timezone, and we’ll now also take into account the warming status of your email account when scheduling emails.

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Fixes & improvements

  • When a mailbox becomes disconnected from your email provider, we now automatically disable it and prompt you to reconnect it to ensure continuous email delivery.
  • We fixed a bug where the autogenerated response to an “information requested” reply was missing important contextual information needed for a complete response.
  • We made several improvements to the homepage design and content, including adding logos from our current customers.
  • When creating new messages for an audience, we now first prioritize existing leads in that audience before searching for and adding new leads.
  • We resolved an issue where the system could accidentally send duplicate emails to the same recipient.